Ghoulz — Terms of Service
1. WHO WE ARE AND WHAT THESE TERMS COVER
1.1 The Ghoulz game (the "Game") is operated by Playo Ltd. ("Playo", "we", "us" or "our").
1.2 The Game is a browser-based game played in a web browser on a computer (including desktop, laptop or tablet) and mobile devices at https://games.playo.ai/ghoulz/ . It is not distributed through the Apple App Store, the Google Play Store or any other app marketplace, and no download or installation is required to play.
1.3 These Terms of Service (these "Terms") govern all use of the Game — playing as a Guest, holding a Member account, multiplayer play, and appearing on any leaderboard.
1.4 The Competition. Participation in the Ghoulz Competition is additionally governed by the Ghoulz Competition Official Competition Rules (the "Competition Rules") at /ghoulz/legal/competition-rules. Where these Terms conflict with the Competition Rules in respect of the Competition, the Competition Rules control.
1.5 Our collection and use of personal information is described in the Ghoulz Competition Privacy Policy at /ghoulz/legal/privacy, which forms part of the agreement between you and Playo.
2. ACCEPTANCE OF THESE TERMS
2.1 Members. By signing in with Google Sign-In and creating a Member account, you affirmatively accept these Terms. The version accepted, and the date and time of acceptance, are recorded and are determinative in the event of a dispute.
2.2 Guests. By playing the Game as a Guest you agree to these Terms.
3. AGE AND ELIGIBILITY
3.1 The Game uses two participant categories: Adult and Minor (under the age of majority).
3.2 You may not use the Game if you have previously been banned or had an account terminated for breach of these Terms or the Competition Rules.
4. GUEST PLAY
4.1 You may play the Game as a Guest without registering. A Guest receives a deliberately synthetic identity: a randomly generated display name ("Player-####") and an internal placeholder address that is never contactable. Guests are not entered in the Competition, do not appear on the Competition leaderboard, and are not eligible for any prize.
4.2 Abandoned Guest accounts are automatically deleted 60 days after creation.
4.3 If a Guest later registers as a Member, the Guest record is linked to the new account and play progress may carry over. Guest gameplay is never retroactively converted into Competition entries (Section 5.3 of the Competition Rules).
5. MEMBER ACCOUNTS — GOOGLE SIGN-IN ONLY
5.1 Google Sign-In is the only method of creating or accessing a Member account. No email/password registration or other third-party login is offered. A person who does not have, or does not wish to use, a Google Account may still play as a Guest.
5.2 On sign-in, Playo receives from Google only the account identifier, the associated email address and the display name where provided. Playo never receives your Google password and has no access to your Google Account.
5.3 One account per person. You may hold one Member account only, on a Google Account that belongs to you. Registering on another person's Google Account, sharing an account, or holding multiple accounts is prohibited.
5.4 You are responsible for maintaining access to the Google Account and email address associated with your Member account. Playo is not responsible for your inability to sign in caused by any Google Account issue outside Playo's control, including suspension, deletion, recovery failure or age-related restriction. Use of Google Sign-In is subject to Google's own terms and privacy policy, which Playo does not control. Google sets per-country minimum ages to self-manage a Google Account.
6. LICENCE TO PLAY
6.1 Subject to these Terms, Playo grants you a personal, limited, non-exclusive, non-transferable, revocable licence to access and play the Game in a supported browser for your own non-commercial entertainment.
6.2 This licence does not include any right to: copy, distribute, publicly perform or commercially exploit the Game or its content; access the Game by any means other than the official URL in a supported browser; or use the Game to build a competing product.
6.3 Playo will publish the supported browsers and minimum versions. Playo is not responsible for inability to play caused by unsupported or out-of-date browsers, interfering extensions, disabled JavaScript or cookies, or unstable connections.
7. OWNERSHIP AND INTELLECTUAL PROPERTY
7.1 The Game — including its software, code, visual design, characters (including Ghoulz), maps, artwork, models, animations, music, sound effects, text and trademarks — is owned by Playo or its licensors and is protected by intellectual-property laws. All rights not expressly granted are reserved.
7.2 "Playo" and associated logos are trademarks of Playo. "Ghoulz" and its associated logos are trademarks of their respective owner, used by Playo under licence. Other third-party marks referenced in connection with the Competition (Nintendo, Roblox, Google) belong to their respective owners, and the non-sponsorship statements in Section 23 of the Competition Rules apply to those marks.
7.3 You may not reverse engineer, decompile or disassemble the Game except to the extent applicable law expressly permits notwithstanding this limitation.
8. USER CONTENT
8.1 Members may supply a public handle ("username"), a free-text bio, and an avatar image (together, "User Content"). The username and avatar are displayed publicly, including alongside leaderboard rankings. Minors will be excluded from inclusion in the leaderboard.
8.2 You retain ownership of your User Content. You grant Playo a non-exclusive, worldwide, royalty-free licence to host, display and reproduce it for the purpose of operating the Game, for as long as it remains on your account.
8.3 User Content must not: include another person's personal information; impersonate any person; infringe any third party's rights; or be unlawful, hateful, sexually explicit, or otherwise inappropriate for a service directed in part at minors. Playo may remove or reset any User Content that breaches this Section without notice.
9. VIRTUAL ITEMS, CREDITS AND PAYMENTS
9.1 The Competition is intended to operate as a skill-based competition. There is no requirement to make any purchases or payment to enter, compete or win.
9.2 If any credits or virtual items exist in the Game: they are licensed, not sold; they have no cash value and are not redeemable, refundable or transferable except where required by law; and Playo may modify or withdraw them with reasonable notice.
10. ACCEPTABLE USE AND FAIR PLAY
10.1 You must not, in connection with the Game:
- use bots, macros, scripts, automation, headless browsers, or any unauthorised third-party tool;
- modify the Game's client-side code, or use browser developer tools, the JavaScript console, userscripts or browser extensions to alter gameplay, game state or score;
- intercept, replay, forge or modify network requests between the browser and Playo's servers, including submitting fabricated events directly to Playo's API;
- tamper with cookies, local storage or session tokens to alter identity, progress or score;
- exploit bugs, glitches or unintended mechanics, or fail to report a material exploit you discover;
- scrape, harvest or collect data about other players, or interfere with Playo's servers, analytics or security systems, including automated load generation;
- misrepresent your age, identity or location, or use a VPN or proxy to disguise your location where location affects eligibility;
- share, sell, buy or transfer accounts, or play on another person's behalf;
- harass, threaten, abuse or bully other players or Playo personnel, including in any multiplayer or 1v1 session; or
- use the Game for any unlawful purpose.
10.2 During the Competition, the fuller anti-cheat provisions of Section 18 of the Competition Rules also apply and control in respect of the Competition.
11. MULTIPLAYER, PRESENCE AND MATCH RECORDS
11.1 The Game includes multiplayer features. Match results are recorded server-side.
11.2 Multiplayer sessions are routed to game servers via a third-party orchestration provider using your IP address, which is read transiently for that routing and is not stored by Playo for that routing purpose. Playo otherwise processes IP address (including to derive approximate country-level location) as described in the Privacy Notice.
11.3 The Ghoulz 1v1 Feature (recorded sessions with Ghoulz) is optional and governed by Section 20 of the Competition Rules. Playing the Game or the Competition is never consent to being recorded or published.
12. LEADERBOARD
12.1 Any public leaderboard shows only username, score and ranking, per Section 19 of the Competition Rules. You may opt out of public leaderboard display at any time without affecting Competition entry or prize eligibility.
12.2 Leaderboard positions are provisional and subject to validation, anti-cheat review and correction at all times.
12.3 Minors will be excluded from inclusion in the leaderboard.
13. AVAILABILITY AND CHANGES TO THE GAME
13.1 The Game is provided as a live service. Playo may update, modify, rebalance, suspend or discontinue the Game or any feature at any time. Where reasonably practicable, material changes will be announced in accordance with Section 24.2 of the Competition Rules.
13.2 Playo does not guarantee that the Game will be available at any given time, uninterrupted, or error-free. Scheduled and emergency maintenance may interrupt play. Changes or outages during the Competition Period are handled under Section 2.4 of the Competition Rules.
14. SUSPENSION AND TERMINATION
14.1 Playo may suspend or terminate your account, void scores, remove you from leaderboards and/or restrict your access to the Game if you breach these Terms or the Competition Rules, if required by law, or to protect the Game, its players or Playo's systems. Any such suspension or termination is at Playo’s sole determination and shall be final.
14.2 Where practical and where fraud is not suspected, Playo will give you notice and an opportunity to respond before a termination decision is final.
14.3 You may stop using the Game at any time and may request deletion of your account and data as described in the Privacy Policy.
14.4 Sections that by their nature should survive termination (including 7, 10, 15, 16, 17, 19 and 21) survive.
15. DISCLAIMERS
15.1 The Game is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the maximum extent permitted by law.
15.2 Nothing in this Section limits or excludes any statutory guarantee or consumer right that cannot lawfully be excluded.
16. LIMITATION OF LIABILITY
16.1 To the maximum extent permitted by law, Playo and its officers, directors, employees, agents and service providers are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, scores, progress or goodwill, arising out of or relating to the Game.
16.2 To the maximum extent permitted by law, Playo's total aggregate liability arising out of or relating to the Game is limited to $50.
16.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions, so parts of this Section may not apply to you.
17. INDEMNITY
17.1 If you are an Adult user, you agree to indemnify Playo against third-party claims arising from your breach of these Terms or your infringement of any third party's rights.
18. CHANGES TO THESE TERMS
18.1 Playo may amend these Terms. Material amendments will be notified in the Ghoulz Channel in accordance with Section 24.2 of the Competition Rules.
18.2 Continued use of the Game after the effective date constitutes acceptance. If you do not agree, you must stop using the Game.
19. GOVERNING LAW AND DISPUTES
19.1 These Terms are governed by the laws of the State of New York, without regard to its conflict-of-law principles.
19.2 Except where prohibited by law, as a condition of using the Game, you agree that any and all disputes and causes of action arising out of or connected with these Terms or the Game (including the Competition or any prize awarded) shall be resolved individually, without resort to any form of class action. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY WAIVE ALL RIGHTS TO CLAIM PUNITIVE, INCIDENTAL, AND CONSEQUENTIAL DAMAGES AND ANY OTHER DAMAGES, OTHER THAN FOR ACTUAL OUT-OF-POCKET EXPENSES, AND ANY AND ALL RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.
20. LANGUAGE
20.1 These Terms are published in English.
21. GENERAL
21.1 These Terms, the Competition Rules and the Privacy Policy are the entire agreement between you and Playo regarding the Game.
21.2 If any provision is held invalid or unenforceable, the remaining provisions remain in full force.
21.3 You may not assign these Terms.
21.4 Playo's failure to enforce a provision is not a waiver of it.
21.5 Contact: [email protected]
21.6 Terms version. Version 1.0 effective 09/30/2026